HoloLens App Development
WBPRO is the best Microsoft HoloLens App Development company that helps create holographic experiences to drive operational efficiency across all industries
Create an immersive environment with augmented reality in field service.
Field technicians are mostly on the move, working in all types of remote locations. They need simple, fast, reliable access to the experts, guidance and the digital resources to accomplish their tasks. Field technicians can take following advantages using Microsoft HoloLens App Development:
- AR overlays for access to information, remote assistance, and communications.
- Field technicians get the ability to have two-way video or audio communication.
- AR annotations can be sent on the device the field technician is using.
- Real-time collaboration is possible between the technician and the expert sitting in a remote office.
Developing AR application to increase the field technician’s productivity and customer satisfaction.
Remote Expert Assistance
The field technician that needs help can stream what they are seeing in real-time to the expert offsite. Decrease resolution time and increase customer satisfaction.
Access to Tasks
The field technician can view all the tasks and work orders, watch help videos, and get real-time access to the information without leaving the field of view.
HoloLens helps you in performing tasks and update the information on the field quickly using voice commands and gestures with hands-free experience.
“Augmented reality has modernized the field service operations industry”
Field technicians get the ability to carry out hands-free visual collaboration while working on the field. The instructions and information a field technician receives from the expert are superimposed on his or her field of view increasing field technician productivity.
This computer vision technologies help to gather and classify images from the remote site and route the inquiries to the appropriate experts for a speedy assessment of the work order.
The expert can draw and add graphics to the field technician’s AR headset field of view. This helps the expert deliver real-time instruction to the field technician giving them access to all the information needed to resolve the issue.
AR visual technologies offer a communication platform that enables an expert person from the company to visit a site of virtually and collect evidence to support a case.
Increases efficiency and minimizes service costs
Improve First-Time Fix Rate
The field service technician gets to fix issues via video stream without having to travel twice, helps improve the first-time fix rate. AR helps to view real-time data of the equipment for servicing, remote collaboration, and support from an expert.
Enable Remote Diagnostics
AR is speeding up the process of troubleshooting. It helps in diagnosing the problems in lesser time. And when a technician requires some help, a senior can easily provide it over a live video from a distant location.
Reduce Training Time
AR system helps in accumulating useful information by recording every service call and creating virtual training environments. It captures the discussion of the most experienced technicians and experts and provides a great source of training.
What our clients say
WBPRO custom softwares are used by some of the world’s biggest enterprises. See what our clients have to say about how our high-quality custom software development services and skilled developers help them transform their organizations.
“WBPRO’s software expertise, coupled with their collaborative and innovative company culture, made them a perfect fit to handle all our software development needs. The team assigned to our projects is extremely committed to our success, highly knowledgeable, hard-working, detail-oriented, and always open to constructive feedback, making our business relationship both effortless and pleasant.”
CEO, National Water