Voice Report Mobile Application

Fortune 100 multinational investment bank and financial services company revolutionizes
report process with 80% reduction in report time using Voice Report technology.

Background

Investment advisors in the company filed reports about client sessions and portfolio discussions. This was done via manual speech to text transcription. They noticed that this report submission process was very inefficient, resulting in a significant backlog and delays in getting reports.

Challenge

Time-consuming manual transcription processes resulted in a backlog, causing compliance issues and slowing down client reporting times. Due to security, the company required that all data be stored on-premise with military-grade encryption. Secure API was needed for integration with the company’s existing mobile application.

Solution

Voice Report was rolled out to more than 300 investment advisors. Voice Report’s secure and encrypted API interface allowed the bank to integrate this approach into its existing solution without any major architecture changes, while allowing the company‘s HR system to dynamically dictate workflow management and user permissions. The solution significantly reduced the time needed for filing reports and updating their internal systems.

Benefits

The ability to file and edit reports anytime and anywhere for greater flexibility increased the overall quality and accuracy of reports. It reduced the time spent on completing common reports by 80% and increased the quality of the reports themselves. The modern Voice Report interface, with its read-along player and word highlights, also allows typists to quickly review transcripts without having to review each word.

Testimonials

Xerox

See what Xerox has to say about Voice Report.

“Having the Voice Report solution in our portfolio has enabled us to solve critical productivity problems.”

Raj Wadhwa
Xerox, Canada

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